about us
As a seasoned program and project management expert, our principal consultant, Dezra Nauls, has successfully spearheaded customer service initiatives for a diverse range of organizations, in both the public and private sectors. Dezra's expertise lies in devising effective sales, marketing, communication, community outreach, and customer service strategies that guarantee a seamless and satisfactory customer experience. With over 26 years of experience in healthcare sales, private transportation, transportation demand management, commute solutions, marketing, and more - we can help!
Schedule a free 30-minute consultation to discuss some ways we can help you or your organization.
our services
marketing services
- Branding + Graphic design (formerly Nauls Media Group)
- Website Design & Development
- App Design & Development
- Social Media Marketing, Digital Marketing, Ad Placement
- Understanding the Role of DEI In Your Marketing
training
- Customer Service & Call Center (skills/techniques)
- Customer Experience/Customer Service Audits
- Front End Customer Service (skills/techniques)
- Customer Retention Strategies
- Diversity, Equity, and Inclusion (transit/marketing)
- Transportation Demand Management (TDM)
- Transit Equity
- Commute Solutions Program (Creation)
CONSULTING
- Start-up businesses, Faith-Based Organizations, Non-Profits, Transit Agencies
- Customer Service/Customer Experience
- Program Evaluation (Transit)
- Marketing Campaigns/Strategy
What can we help you with? schedule a free 30-minute consultation - click the link below!
our clients
