Marketing Solutions

Corporate Training

Graphic & Website/App Design

Transportation Consulting

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about us

As a seasoned program and project management expert, our principal consultant, Dezra Nauls, has successfully spearheaded ​customer service initiatives for a diverse range of organizations, in both the public and private sectors. Dezra's expertise lies ​in devising effective sales, marketing, communication, community outreach, and customer service strategies that guarantee a ​seamless and satisfactory customer experience. With over 26 years of experience in healthcare sales, private transportation, ​transportation demand management, commute solutions, marketing, and more - we can help!

Schedule a free 30-minute consultation to discuss some ways we can help you or your organization.

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upcoming events

APTA Marketing, Communications & Customer Experience Conference

February 11-14, 2024

New Orleans, Louisiana

ACT West Coast Regional TDM Summit

April 3-4, 2024

San Francisco, California

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our services

marketing services

  • Branding + Graphic design (formerly Nauls Media Group)
  • Website Design & Development
  • App Design & Development
  • Social Media Marketing, Digital Marketing, Ad Placement
  • Understanding the Role of DEI In Your Marketing


  • Customer Service & Call Center (skills/techniques)
  • Customer Experience/Customer Service Audits
  • Front End Customer Service (skills/techniques)
  • Customer Retention Strategies
  • Diversity, Equity, and Inclusion (transit/marketing)
  • Transportation Demand Management (TDM)
  • Transit Equity
  • Commute Solutions Program (Creation)


  • Start-up businesses, Faith-Based Organizations, Non-Profits, Transit Agencies
  • Customer Service/Customer Experience
  • Program Evaluation (Transit)
  • Marketing Campaigns/Strategy

What can we help you with? schedule a free 30-minute ​consultation - click the link below!

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our clients

Connect with us

dezra nauls

Principal Consultant/Founder

(832) 748-3600

connect on linkedin

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